Packages are usually shipped from our warehouses in 1-2 days if in stock and 10-14 business days for out of stock items. Most items are shipped with UPS Ground .

98% of the thermostats are in stock

Continental USA only --$3.99 FLAT RATE SHIPPING Any Order

ALL GOODS SHOULD BE INSPECTED WHEN RECEIVED.IF ANY GOODS RECEIVED BY THE PURCHASER ARE DAMAGED OR IF THE QUANTITIES RECEIVED DO NOT AGREE WITH THE QUANTITIES INDICATED IN THE SHIPPING DOCUMENTS,THEN THE PURCHASER SHALL ADVISE US THE SELLER (AC-STORE) OF THE DAMAGE OR DISCREPANCY WITHIN 5 BUSINESS DAYS OF RECEIPT OF THE GOODS .CLAIMS FOR SHORTAGES OR DAMAGES MADE AFTER 5 BUSINESS DAYS WILL NOT BE HONORED.NO RETURNS WILL BE ACCEPTED WITHOUT PRIOR AUTHORIZATION.ALL RETURNS ARE SUBJECT TO A 15% RESTOCKING FEE (PLUS $7.50 SHIPPING FEE).Buyer pays return shipping

For defective items NO MONEY BACK after 30 days After 30 days we honor all the manufacturer warranties with REPLACEMENT WARRANTY.

We will accept any product returned within 30 days of purchase, provided you comply with the following guidelines:

• Item must be returned in new condition with all original packaging, manuals, parts, etc..Thermostats NOT Installed
• You must use a shipper that can offer tracking of your item. .Buyer pays return shipping
• There is no restocking charge on items returned within 30 days of purchase in new, saleable condition(not installed) Items returned after 30 days, missing packaging, or previously installed items are subject to a restocking charge of 15% to 85% depending on condition of returned item.